FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us at: thepennypagesinc@gmail.com
Shipping and Orders
What is your shipping process?
We use a third-party courrier to ship parcels to the United-States. We drop the parcels off for the courrier to pick them up and take them over the border. Once parcels cross the U.S. border, they will be shipped to your homes.
International packages and Canadian mail is all be shipped through Canada Post.
How long will it take for my order to arrive?
We have standard shipping times. A parcel could take anywhere between a couple of days to a couple of weeks to arrive.
Do you charge domestic sales tax?
Yes, we do.
What payment methods do you accept?
We accept all major credit card payments, Paypal and Apple Pay.
Returns and Exchanges
What are your return and exchange policies?
We do not accept returns or exchanges once an order is placed.
Can I make changes to or cancel my order?
You can make changes or cancel an order after it has been ordered as long as it has not been shipped.
Once a parcel has shipped, any refund, cancelation or exchange will not be possible.
General
Do you ship internationally?
Yes we ship internationally. Should you have any questions about shipping cost please feel free to reach out here: thepennypagesinc@gmail.com.
Where can I sent complaints?
Although we do strive for perfection, we understand that some imperfections will happen. Should you have any problems with your product please feel free to contact us here: thepennypagesinc@gmail.com.
How are products created?
All products are created here, in house.